Help Center

Everything you need to know about using Veltryxx Training Intelligence.

Frequently Asked Questions

What is this platform?
This is a comprehensive, subscription-based team management solution designed for volleyball teams and other sports organizations. It securely centralizes fitness programming, physical therapy tracking, and staff management into one unified system.
Is our team data private and secure?
Absolutely. The platform operates on a strict multi-tenant architecture to ensure complete privacy. Every team is completely isolated—no organization can see another team's athletes, custom programs, or medical data. Your information is encrypted and protected at all times.
How do subscriptions work?
The platform offers flexible monthly or yearly subscription tiers. Depending on your team's specific needs, you can subscribe to:
  • Fitness - Workout programming and exercise library
  • Physiotherapy - Injury tracking and treatment management
  • Club - All features plus advanced analytics and exports
You can upgrade or downgrade your plan at any time.
How do athletes access the system?
Athletes do not need to create or manage complex passwords. They can securely log into their mobile-optimized Athlete Portal using just their email address and a unique Player Code (e.g., A-8D4F12) generated automatically by the coaching staff.
Can we use our own custom exercises?
Yes! The platform provides a library of global exercises that all teams can use, but you can also create team-specific custom exercises that only your organization can see.
What happens if we don't renew our subscription?
If your subscription expires, your team's account will be temporarily locked. Your data is preserved and will not be deleted. Once you renew, you'll regain immediate access to all your athletes, programs, and historical records.

Step-by-Step Tutorial

Tip: This tutorial is designed for Team Admins who are setting up their organization for the first time.
1 Log Into Your Team Control Panel

Navigate to your Team Control Panel login page and enter the email and password provided during registration.

URL Format: Veltryxx.com/control/login.php
2 Set Up Staff Accounts (Admin Only)

Navigate to Staff Management in the sidebar to invite your coaching team. Assign specific roles:

  • Admin Full system access
  • Head Coach Athletes, programs, and physio view only
  • Fitness Coach Workout programs only
  • Physio Medical data only
3 Customize Team Positions

Go to Team Positions under the Athletes section. Add sport-specific positions for your roster (e.g., Setter, Outside Hitter, Libero).

4 Add Your Athletes

Navigate to Athletes and click Add New Athlete. Fill in their details. The system will automatically generate a unique Player Code (e.g., ABCD1234) for each athlete.

5 Assign Daily Workouts to Athletes

Go to Programs and select an athlete and date. You can build a custom program from scratch, assign a pre-built template, or copy an existing program.

User Roles & Permissions

The platform uses a sophisticated role-based access control system to ensure that each staff member only sees the information relevant to their responsibilities.

Module / Feature Admin Head Coach Fitness Physio Manager
Athletes (Add/Edit) Full Access Full Access View Only View Only View Only
Fitness Programs Full Access Full Access Full Access No Access View Only
Physio Sessions Full Access View Only No Access Full Access View Only
Reports & Analytics Full Access Full Access View Only View Only Full Access
Staff Management Full Access No Access No Access No Access No Access
Admin

Complete system control. Manages staff accounts, subscriptions, and team settings.

Head Coach

Full access to athlete management and fitness programming. Can view physio reports.

Fitness Coach

Specialized access to fitness. Creates workout programs and manages exercise libraries.

Physio

Exclusive access to injury tracking. Logs sessions and writes athlete recovery instructions.